We're genuinely sorry to learn that the items you received didn't meet your expectations. At Relax, we strive to ensure every customer receives products they love and feel comfortable in.
To assist you with this, we offer exchanges for the same design in different sizes. However, in our commitment to reducing carbon emissions and promoting sustainability, we've introduced an innovative return option. Instead of sending the product back, we encourage you to gift the leggings to a friend who might cherish them.
This is our sustainable exchange programme: gift your leggings to a friend and get 50% off another size. This way, we're working together to give clothing a second life, reduce Co2 emmisions, and contribute to a more sustainable future. No refunds, just exchange and savings for everyone!
Return costs are the responsibility of the client unless the received items are damaged or faulty. In such cases, we will cover the return expenses to ensure a smooth resolution process for our customers
Thank you for being a part of our journey towards environmental responsibility. Please follow the steps below to initiate the sustainable return and claim your discount.